We offer several shipping options including DHL Express, FedEx and UPS across all 50 US states with all orders sent by Air freight to reduce shipping times which you will find below the price section on each product page. At ideas4lighting we provide our customers with exclusive designs from throughout Europe also using our European Depot as the point of shipping. Shipping on all orders is calculated at checkout based on the factored weight and size of the full consignment, this process is automated with incredible precision so you can be 100% certain your getting the very best price on shipping. The estimated delivery date for your order is shown at the 'shipping' section of checkout. You can also see the individual lead time of a product on its individual page.
You can track your order from the tracking ID provided in your dispatch email but also by logging into your account.
All our products are tested, certified and suitable for use in all 50 US states despite some products originating from Europe.
For more info on Shipping, click here.
You have the right to cancel your order within 7 days using the cancellation form attached to the Order Confirmation email.
You have the right to return any product* for up to 60 days from the date you received your order and should you wish to return an item/item(s) please use our returns form submitting this by email (firstname.lastname@example.org) where we aim to respond within 2 working days.
Cost of return must be paid by you however we can assist with booking a competitive courier. All returns must be in original and undamaged packaging with no parts removed. We don't charge restocking fees.
* We cannot accept return of items marked as 'made to order'
For more info, click here.
All our payments are processed and secured through the secure payment providers Sage Pay and PayPal and we accept all major credit and debit cards including American Express, MasterCard, Visa and Maestro. We also accept payments by Bank transfer and you'll find all these options at checkout.
We use the latest SSL Security Certificates to guarantee secure transactions and safe online shopping. You'll notice our URL contains 'HTTPS' which indicates we use a Trusted and verified secure server which has been certified by your ISP.
We charge No Sales Tax to all 50 US States!
For more info, click here.
The shape of the light bulb is purely cosmetic (not important to its purpose), many light fitting are able to accept many shapes while some are restricted to certain shapes because of size restrictions (light shades). Some light bulbs add character to the light fitting should as vintage light bulbs (Globe and Squirrel Cage).
The most common light bulb base types in the US are E26 and E11 although there are many more available with just a few shown in the diagram above.
At ideas4lighting we import light fittings from around the world including European designs which are suitable for use in the US but use a different range of cap types specific to Europe, for this reason we don't stock light bulbs but we recommend you purchase your light bulbs from Amazon.
Below we have outlined the EU Base Caps and the recommended solution for use in the US:
When purchasing a light bulb please ensure you purchase for the American Voltage (110V-120V). For more help on this please feel free to contact us and we will be glad to make a recommendation for you.