We deliver to all 50 US States, Canada, Mexico and the surrounding US Territories.
Any applicable delivery charges are calculated at the time of checkout based on what's in your basket and your geographical location. This information will be added to your basket so you can review before purchasing.
We offer several shipping options including DHL Express, FedEx and UPS with all orders sent by Air freight to reduce shipping time.
If you see a product with the message 'Low Stock | Restock...' please contact us for a more accurate restock date as some restocks can take up to 30 days from date of order.
For more info on Shipping, click here.
You have the right to cancel your order within 7 days using the cancellation form attached to the Order Confirmation email.
You have the right to return any product for up to 30 days from the date you received your order (excluding items marked as sale or special order or Made to Order) and should you wish to return an item/item(s) please refer to the documentation at the link below.
Cost of return must be paid by you however we can assist with booking a competitive courier. All returns must be in original and undamaged packaging with no parts removed. Returns will incur a restock fee equating to 10% of the returned product costs to cover the cost of outbound shipping, please see the link below for more information.
For more info, click here.
All our payments are processed securely through PayPal with the PayPal Advanced Cards Gateway. We accept all major credit and debit cards including MasterCard, Visa, Maestro and American Express. We also accept payments directly via your PayPal (PayPal Express), Bank transfer and BACS and you'll find all these options at checkout.
We choose to partner with PayPal as it offers you complete buyer protection throughout the sale. PayPal is recognised as one of the worlds most secure payment processing platforms.
We also use the latest SSL Security Certificates to guarantee secure transactions and safe online shopping. You'll notice our URL contains 'HTTPS' which indicates we use a secure server which has been certified by your ISP.
For more info, click here.
At Quoizel, we create more than lighting. We create timeless pieces designed with you in mind.
We do this by avoiding trends and fads, by balancing form and function and by making our choices thoughtfully.
This kind of dedication, integrity and quality not only goes into the design of our products, but it’s in the way we do business as well. It’s why we’ve grown from a small company to become one of the nation’s leading manufacturers of fine decorative lighting.