Elstead Brightwell 5 Light Chandelier

We deliver to all 50 US States, Canada, Mexico and the surrounding US Territories.

Any applicable delivery charges are calculated at the time of checkout based on what's in your basket and your geographical location. This information will be added to your basket so you can review before purchasing.

We offer several shipping options including DHL Express, FedEx and UPS with all orders sent by Air freight to reduce shipping time.

If you see a product with the message 'Low Stock | Restock...' please contact us for a more accurate restock date as some restocks can take up to 30 days from date of order.

For more info on Shipping, click here.

You have the right to cancel your order within 7 days using the cancellation form attached to the Order Confirmation email. 

You have the right to return any product for up to 30 days from the date you received your order (excluding items marked as sale or special order or Made to Order) and should you wish to return an item/item(s) please refer to the documentation at the link below. 

Cost of return must be paid by you however we can assist with booking a competitive courier. All returns must be in original and undamaged packaging with no parts removed. Returns will incur a restock fee equating to 10% of the returned product costs to cover the cost of outbound shipping, please see the link below for more information. 

For more info, click here. 

All our payments are processed securely through PayPal with the PayPal Advanced Cards Gateway. We accept all major credit and debit cards including MasterCard, Visa, Maestro and American Express. We also accept payments directly via your PayPal (PayPal Express), Bank transfer and BACS and you'll find all these options at checkout.

We choose to partner with PayPal as it offers you complete buyer protection throughout the sale. PayPal is recognised as one of the worlds most secure payment processing platforms.

We also use the latest SSL Security Certificates to guarantee secure transactions and safe online shopping. You'll notice our URL contains 'HTTPS' which indicates we use a secure server which has been certified by your ISP.

For more info, click here.

All our products are tested and certified to the CE Mark Standard offering an exceptional level of quality and safety.

All our products use the EU harmonised wire colour system which is Brown (Live/Line), Blue (Neutral) and Green/Yellow (Earth/Ground), you can read more about this via the link below.  

Some of our products may come as standard with a European style Plug, in most circumstances we will replace this before shipping however we cannot guarantee in all instances. In the event that we are unable to do so it is recommended to use with a US to EU Type Plug Adapter. 

Before ordering Wall Sconces please first check that the mounting base is suitable for your housing. In some cases you may need to alter this house such as when the base plate is smaller than average.

For more info, see here.